Coastal Payroll

PayStar

Who is Coastal Payroll?

Coastal Payroll is a leader in the payroll and HR service offering industry. We are one of the largest independently owned and operated CA-based payroll service providers. We are known for our unwavering commitment to customer loyalty and quality service. Coastal Payroll has one of the highest client retention rates in the industry. 

What makes Coastal special?

Easy…our people! We hire amazing team members who live by our 12 core values daily. We are proud of the work we do, and we are committed to having a Positive Impact on the Lives of Others (Core Value #10). Learn more about us and our values here: https://coastalpayroll.com/company/about/.

Why the merger?

The owners of Coastal Payroll and Paystar have known each other for years; Paystar is excited to improve its technology and has wanted to do so for quite some time. Coastal Payroll offers a leading-edge software called iSolved that allows its clients to streamline processes and reduce manual labor. The owners of Paystar have been looking for a partner that will bring great value to their clients and employees while allowing them to take a step back from the demands they’ve carried for 26 years.

Are my prices going up?

No. Prices will be honored as they are today.

What should I expect or what action do I need to take? How does this impact me?

You will receive an email from Paystar asking you to sign new service agreements. Please sign those and you will be contacted by a representative to discuss the seamless conversion process from Paystar’s system, Paychoice, to our new system, iSolved.

Are my valued contacts at PayStar going away?

No. Although Paystar’s name is changing to Coastal Payroll, you will continue to communicate with the Mill Valley team members you have grown to love over the years.

Is there better technology for my team?

The iSolved system is a full pre-hire to retire workforce management system. This means clients with one employee are able to process payroll simply — while clients with thousands of employees can manage their workforce with a single database and robust system.

Are the services going to be the same?

Yes. Your services will remain the same. However, with the change, more services are available to clients who would like to leverage additional solutions.

If I have additional questions, where can I get these answered?

Don’t hesitate to contact us anytime via phone (415-332-6777). You can count on a friendly voice to answer the phone or a prompt email response. We look forward to working together.